1. Introduction

Case Source LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit your personal information through our lead collection form. By using our website and submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personally identifiable information that you voluntarily provide when you express interest in our services. This may include:

• Contact Information: Full name, phone number, and email address.
• Case Information: Details you provide regarding your potential personal injury case.
• Technical Data: Non-personal information such as IP address, browser type, and usage patterns (including cookies or tracking technologies, if applicable).

3. How We Use Your Information

We use the information we collect primarily to provide you with the services you request. Specifically, we use your information to:

• Respond to Your Inquiry: Contact you via phone and/or email to discuss your potential personal injury case.
• Facilitate Legal Connection: With your explicit consent, connect you with third-party attorneys, law firms, or related service providers.
• Communicate With You: Send you follow-up or informational communications related to your inquiry.
• Improve Services: Analyze website usage to improve our services and user experience.

4. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With Your Consent: Our primary service is connecting individuals with legal assistance. We will only share your personal and case information with third-party attorneys, law firms, or service providers after obtaining your express consent (written via form submission and/or verbal confirmation).
• Service Providers: We may share information with trusted vendors (e.g., website hosting, CRM, or call center providers) who help us deliver our services. These providers are contractually required to safeguard your information.
• Legal Requirements: We may disclose information as required by law, regulation, or to protect our rights, safety, or property.

5. Your Consent to Communication

By submitting your information on our website, you provide express written consent for Case Source LLC to contact you regarding GENERAL COMMUNICATIONS, CUSTOMER SUPPORT, and MARKETING”

• Telephone Calls & Text Messages: You agree we may contact you at the phone number provided, including by manual or automated dialing systems, prerecorded messages, or text messages. Consent is not required as a condition of service or purchase.
• Opt-Out of Texts: If you receive text messages from us, you may opt-out at any time by replying STOP. Standard message and data rates may apply.
• Mobile Privacy: Your mobile information will not be shared with third parties for their own marketing purposes.
• Reply HELP for help.
• Messages frequency varies.
• Support contact number at the end of that information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or storage system is completely secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Typically, lead information is retained for up to 24 months unless you request deletion sooner.

8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights regarding your personal information, including:

• The right to request access to the information we hold about you.
• The right to request correction or deletion of your personal information.
• The right to opt out of the sharing of your personal information with third parties for targeted advertising.
• The right to appeal a denial of a privacy rights request.

To exercise these rights, please contact us using the information below. We will respond as required by applicable law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 13. If we learn we have collected information from a child under 13, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.” We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

Case Source LLC

Email: info@casesource.com
Phone: (855) 505-7560
Mailing Address: 5009 Roswell Rd, Sandy Springs, GA 30342